Company Overview
Press Glass UK is one of the UK’s leading manufacturers of insulated glass units (IGUs), supplying high-quality glazing solutions to window, door and construction manufacturers across the country.
Operating from facilities in Port Talbot, Cumbernauld, Barnsley and Peterborough, Press Glass combines advanced manufacturing capabilities with a strong focus on quality, reliability and customer service. As a multi-site organisation, Press Glass relies on efficient processes and technology to support teams across production, administration, logistics and customer service.
The Opportunity
As part of its ongoing investment in operational efficiency, Press Glass reviewed its print and document workflows across its UK sites. The objective was to create a secure, efficient and scalable environment that would provide greater visibility, simplify management and deliver a consistent experience for employees throughout the organisation.
The Solution
Working in partnership with Digihub Wales, Press Glass implemented a managed print solution designed to support the needs of its multi-site operation.
Following a detailed consultation and assessment, Digihub Wales introduced a managed solution combining Ricoh intelligent multifunction devices, PaperCut MF print management software and ongoing support.
The solution included:
- Replacing existing devices with modern Ricoh multifunction printers
- Introducing secure print release and Follow Me Printing
- Improving scanning workflows through secure digital processes
- Providing detailed reporting to improve visibility and cost control
- Introducing proactive maintenance and automated toner management
- Delivering user training and ongoing support
The rollout was carefully planned to minimise disruption, allowing employees to quickly adopt the new system while maintaining day-to-day operations.
The Results
The new solution has given Press Glass greater visibility and control over its print environment while improving the day-to-day experience for employees across its UK sites.
By modernising its print and scanning infrastructure, the company has streamlined document processes, strengthened oversight of print services and reduced the administrative burden on internal teams. Proactive support and automated consumables management help maintain reliable performance while providing a scalable platform to meet future operational needs.
Business Impact
Through its partnership with Digihub Wales, Press Glass has established a modern print infrastructure that supports the needs of its multi-site manufacturing operation.
The project has helped the company:
- Improve the user experience across multiple locations
- Strengthen document security
- Enhance scanning and document workflows
- Reduce administrative overhead
- Gain greater insight into print usage
- Support future business growth
The project has provided Press Glass with a secure, scalable solution that supports the business today while providing a platform for future growth.
Customer Testimonial
“We wanted a solution that would work consistently across all of our sites and be easy for our teams to use. Digihub Wales understood those requirements from the outset and delivered a solution that has made a real difference to the way we manage printing across the business. The project was delivered with minimal disruption, communication was excellent throughout, and the ongoing support has been responsive whenever we’ve needed it. It’s been a positive experience, and we value the partnership we’ve built with the Digihub team.”