Managed Print Services and Document Management FAQs
Find answers to our most asked questions about our copier printer leasing agreements and managed print services in Wales.
Why use a local copier/printer provider?
As a local supplier, we pride ourselves on providing a personal, predictive, responsive service you can trust. We can also provide you with faster managed print services on-site. Internal communication is direct and immediate, always keeping our customers updated.
How can I reduce my business printing?
Get in touch and book a meeting through the website or email us to discuss a complete review including unit costs, volumes of mono/colour printing, waste and user authentication. As well as device suitability for your requirements.
How do I make my copiers or printers more secure?
Book a FREE print audit with Digihub Wales to support and advise on aligning your devices with your IT infrastructure. There are many security options, including Trusted Platform, Secure Reboot, Secure Print and multi-factor authentication.
Can you monitor printers remotely?
Yes, we use secure software to monitor parts, measure toner levels, potential errors and usage for billing. This enables Digihub to offer the best service possible, taking the burden away from you.
Where is my local managed print services provider?
Digihub Wales is based in Port Talbot. This enables us to provide account management and managed print services in Wales, mainly South, West and East Wales. Our current call-out time is within 3 hours.
Is using a Managed Print Service Provider more cost-effective?
In almost all scenarios, the cost of toner and maintaining an owned device is far more expensive than an MPS. MPS includes ink, toner, call-outs, and expert advice is all-inclusive.
What is included in Managed Print Services?
We provide advice and account management, toner, parts, labour, call-out, and devices required. As well as offering security advice and remote monitoring for billing and toner usage levels. The service includes predicted cost-saving reports and ongoing advice on how to achieve them.
Should I buy or lease a printer?
This depends on many varying factors, and a discovery meeting would help us to identify the best printer/scanner/copier solution for your business. Get in touch to discuss copier/printer leasing agreements and take the next steps.
Can you service my photocopier?
Yes, we are experienced in servicing and fixing most manufacturers/brands of printers, scanners and copiers, and we can service or fix your photocopier. Please get in touch to discuss a free quotation and how we can help.
Streamline Your Print Management Processes
We offer our document management solutions standalone or as part of our bespoke managed print service to ensure that your printing needs are both reduced, yet easy to access when needed.
With our print management service, equip your office and remote workers with precisely what they need to send multiple documents to printers while keeping costs low. Call or email us today to book your FREE print audit and see how Digihub can help.
